Yes. All new clients must have a consultation before any treatment. This allows us to assess your goals, medical history, and suitability for the procedure. Consultations may be carried out on the same day as treatment, depending on availability

Yes. A 50% booking fee is required to secure your appointment. This is deducted from the total cost of your treatment. The fee is non-transferable and subject to our cancellation policy.

We kindly ask that all clients provide a minimum of 7 days’ notice if they need to cancel or reschedule an appointment. This allows us to offer the time slot to other patients and manage our schedule efficiently.

If less than 7 days’ notice is given, or if you do not attend your appointment, the full cost of the treatment booked will be charged. This includes cases where a deposit was paid, as the remaining balance will still apply.

We understand that emergencies can happen, and we will always aim to be fair—but repeated short-notice cancellations or no-shows may result in refusal of future bookings. Thank you for your understanding and cooperation.

Anti-wrinkle injections typically last 3–4 months

Dermal fillers can last 6–18 months, depending on the area treated, your metabolism, and product used.

Dermal filler results are immediate, though swelling may occur.

Anti-wrinkle injections take 3–7 days to start working, with full results in up to 14 days.

If adjustments are needed, we’ll assess this at your follow-up appointment. Any additional treatment is at the practitioner’s discretion and based on your treatment plan and desired results.

No. Aesthetic treatments are not recommended during pregnancy or breastfeeding.

Aftercare advice will be provided, but generally, avoid the following for 24 hours:

Alcohol

Intense exercise

Facial massage or pressure on the area

Saunas, steam rooms, or sunbeds

*Please discuss specific recommendations with your practitioner before undergoing any treatment*